Improving Work Habits
Effectively addressing issues before they develop into disciplinary problems
Improving Work Habits shows managers how to clearly and specifically communicate the nature of the problem. It provides a process for working with the individual to develop a plan for addressing the issue while maintaining self-esteem.
Discussing such concerns as absenteeism, language issues, and dress and grooming habits can be a difficult but necessary part of leading a team. Just like other aspects of team leadership, correcting work habits that need improvement require careful attention and skill.
Improving Work Habits provides the tools necessary to recognize and to address poor work habits – even those of a team member who may be successful in his or her job. By focusing on the negative behavior and gaining the individual’s acceptance and commitment to change, the manager effectively addresses the issue before it develops into a disciplinary problem for everyone on the team.
Program Description
Improving Work Habits helps managers learn to clearly and specifically communicate the nature of the problem. It provides a process for working with the individual to develop a plan for addressing the issue while maintaining self-esteem. Throughout the workshop managers will review video presentations and case studies, participate in group discussions, practice new skills, and receive immediate feedback. Managers leave the workshop with implementation tools, troubleshooting guides, and additional resources to help them apply the skills they have learned on the job.
Objectives
Participants completing Improving Work Habits will be able to:
- Distinguish between job performance and work habits.
- Understand the importance of dealing with unsatisfactory work habits early, before they require disciplinary action.
- Explain clearly and specifically to a team member the nature of his/her unsatisfactory work habits, focusing on behavior rather than personality or attitude.
- Involve the team member in the process of correcting the unsatisfactory behavior through an interactive process, which maintains the team member’s self-esteem.
- Increase team member accountability by encouraging team member commitment to a clear plan of action and by reviewing progress regularly.
Solution: Recognizing and addressing poor work habits
Improving Work Habits is designed as a 4-hour interactive workshop designed for 6-18 participants that includes the following:
- Distinguishing Between Job Performance and Work Habits
- Recognizing Work Habit Problems
- Addressing Work Habit Problems
For online or blended versions of this program see our online campus www.norquestonline.com
For online or blended versions of this program, please see our Online Campus at www.norquestonline.com.
Easy Program Delivery!
Administrator's Kit
The comprehensive Administrator's Kit includes everything you need to facilitate this course. Each facilitator guide includes a Facilitator Resource CD that contains forms, a PowerPoint, a Pre- and Post-Test, as well as additional materials to help instruct the programs and enable users to have a more powerful learning experience.
Order Administrator's Kit: US $550.00 Buy Now
Participant Workbooks
Participant workbooks include a wealth of help and a complete record of the program. One book is required for each participant. This workbook is designed to be used with the classroom or online course
Order Participant Workbook: US $36.00 Buy Now
Training Support
Support for Facilitators and Trainers is also available by email, teleseminars, or webinars. If you have questions or would like more information, please contact us.