Essential Skills of Communicating
Using Communication–a two-way process
Essential Skills of Communicating enables managers to develop effective communication skills, improve performance, and increase the productivity of the team by using clear, well-organized messages aimed at the needs and interests of the listener.
The relationship between managers and team members is critical to the success of an organization, and a strong relationship, built on mutual trust and respect, begins with effective communication. By developing essential skills of communicating, managers improve relations with their team members and increase productivity.
Program Description
Essential Skills of Communicating is a communication training program that helps managers learn the latest techniques in developing effective communication skills-improving their performance and increasing the productivity of the team and the organization. Throughout the workshop, managers will review video presentations and case studies, participant in group discussions, practice new skills, and receive immediate feedback. Managers leave with implementations tools, troubleshooting guides and additional resources to help them apply the skills they have learned on the job.
Objectives
Participants completing Essential Skills of Communication training program will be able to
- See that communication is a two-way process.
- Construct clear, concise messages in the interest of the receiver.
- Manage nonverbal behaviors to reinforce the intent of their message.
- Listen actively to improve communication.
- Create a climate of open communication, which increases team members’ motivation and commitment.
Solution: Developing clear, concise messages!
For online or blended versions of this program, please see our Online Campus at www.norquestonline.com.
Easy Program Delivery!
Administrator's Kit
The comprehensive Administrator’s Kit includes everything you need to facilitate this course. Each facilitator guide includes a Facilitator Resource CD that contains forms, a PowerPoint, a Pre- and Post-Test, as well as additional materials to help instruct the programs and enable users to have a more powerful learning experience.
Order Administrator's Kit: US $550.00 Buy Now
Participant Workbooks
Participant Workbooks: includes a wealth of help and a complete record of the program. One book is required for each participant. This workbook is designed to be used with the classroom or online course
Order Participant Workbook: US $36.00 Buy Now
Training Support
Support for Facilitators and Trainers is also available by email, teleseminars, or webinars. If you have questions or would like more information, please contact us