Developing Performance Goals
and Standards

Setting smart goals helps people shape smart plans

Developing Performance Goals and Standards enables your team leaders is the key to developing an effective team, and the key to an effective team is participation. When people participate in setting goals and developing a plan, they buy into that plan, and the plan then becomes their own. It is the best type of Performance Management.

The very essence of leadership is that you have to have a vision.

Theodore Hesburgh

An important part of a manager’s role is to encourage team members to develop effective performance goals and to commit to those goals on a daily basis.

This program provides the tools to align the individual with the performance requirements of the organization. It will help managers build a more effective process for goal creation, clear work standards, and better job performance.

Program Description

Unless managers and team leaders are successful in spelling out the organization’s specific goals, their team members are not going to know how to meet those objectives. This module shows trainees how to establish specific, measurable, attainable, results-oriented, and time-framed performance goals. It then illustrates the steps that gain team member agreement and commitment to those performance goals.

The management skill level of first-line managers affects team member retention, overall productivity, and even profitability. The relationship between team leader and team member is critical to the success of an organization. An important part of that relationship is mutual agreement on what work needs to be done, why it’s important, and when it will be accomplished. That fundamental agreement is what SMART is all about.

Objectives

Participants completing Developing Performance Goals and Standards will be able to:

  • Deal with team members on a day-to-day basis in way that maintains and enhances their self-esteem.
  • Define goals, objectives and performance standards for effective performance Management.
  • Identify and set performance standards that are specific, measurable, attainable, results-oriented, and time-framed, using concrete active language.
  • Establish time limits for all performance standards.
  • Involve team members in creating their own individual performance standards.
  • Negotiate with team members to develop effective S.M.A.R.T.-based performance standards.
  • Monitor team members’ progress toward their goals by holding individual review meetings.

Solution: Settings definite goals that is specific, measurable, attainable, results-oriented, and time-framed.

Developing Performance Goals and Standards is designed as a 4-hour interactive workshop designed for 6-18 participants.

For online or blended versions of this program, please see our Online Campus at www.norquestonline.com.

Easy Program Delivery!

Administrator's Kit

The comprehensive Administrator’s Kit includes everything you need to facilitate this course. Each facilitator guide includes a Facilitator Resource CD that contains forms, a PowerPoint, a Pre- and Post-Test, as well as additional materials to help instruct the programs and enable users to have a more powerful learning experience.

Order Administrator's Kit: US $550.00 Buy Now

Participant Workbooks

Participant workbooks include a wealth of help and a complete record of the program. One book is required for each participant. This workbook is designed to be used with the classroom or online course

Order Participant Workbook: US $36.00 Buy Now

Training Support

Support for Facilitators and Trainers is also available by email, teleseminars, or webinars. Just Contact Us for details

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