Coaching Job Skills
Using a positive approach for delivering positive results
Coaching Job Skills must go beyond showing how to do a job correctly. It involves observing, analyzing demonstrating, and giving feedback. It is a process of developing relationships with team members– relationships that build the trust and respect that is the foundation of successful organizations.
This program trains leaders to both help, and train, their team members, elicit cooperation, win team member confidence, create more successful business units, and, ultimately, impact an entire organization's success.
Program Description
Coaching Job Skills helps leaders learn how to effectively coach individuals through a process of observation, analysis and communication. By carefully planning one-on-one discussions, managers can have the greatest impact and gain individual commitment to achieving results. Throughout the workshop, managers will review video presentations and case studies, participate in group discussions, practice new skills and receive immediate feedback. Managers leave the workshop with implementation tools, troubleshooting guides and additional resources to help them apply the skills they have learned on the job.
Objectives
Participants completing Coaching Job Skills will be able to:
- Understand the special nature of coaching; a one-on-one activity that involves showing a team member how to perform a task.
- Distinguish between performance problems that require coaching and those that can best be handled by clearer instructions or by other means.
- Understand the importance of observation and analysis before coaching a team member since coaching, like all effective training activities, must be well thought out and carefully planned.
- Involve the team member in the coaching process by asking questions and encouraging feedback.
- Increase team member accountability by setting up a review. Most often, more than one coaching session is needed to improve performance.
Solution: Successfully coaching individuals to perform a skill.
Coaching Job Skills is designed as a 4-hour workshop designed for 6-18 participants and includes the following:
- Coaching Job Skills
- The Coaching Process
- Identifying Coachable Performance Problems
For online or blended versions of this program see our online campus www.norquestonline.com
For online or blended versions of this program, please see our Online Campus at www.norquestonline.com.
Easy Program Delivery!
Administrator's Kit
The comprehensive Administrator’s Kit includes everything you need to facilitate this course. Each facilitator guide includes a Facilitator Resource CD that contains forms, a PowerPoint, a Pre- and Post-Test, as well as additional materials to help instruct the programs and enable users to have a more powerful learning experience.
Order Administrator's Kit: US $550.00 Buy Now
Participant Workbooks
The participant workbooks include a wealth of help and a complete record of the program. One book is required for each participant. This workbook is designed to be used with the classroom or online course
Order Participant Workbook: US $36.00 Buy Now
Training Support
Support for Facilitators and Trainers is also available by email, teleseminars, or webinars. If you have questions or would like more information, please contact us.